Customer Testimonials

Christophe Lachnitt’s services are best described by his customers:

« Christophe Lachnitt conducted an audit of the internal and external communications strategy and organization of Orange Cyberdefense worldwide, and proposed pragmatic and concrete recommendations. He presented strategic orientations and numerous recommendations, as well as a detailed implementation plan for the short, medium and long term, to our Executive Committee. He also advised me and coached our communications team in managing a challenging period for our company. Last but not least, he facilitated an Executive Committee offsite focused on our company’s mission and strategic roadmap.
Always, Christophe was valued for his ability to quickly understand our business and human challenges, the quality and relevance of his advice, as well as his dedication. He offers a unique blend of long-term strategic vision and shorter-term operational execution to support field teams. Moreover, his ability to adapt to multicultural environments allows everyone to feel listened to and understood. Working with Christophe was a true pleasure and a real added value for our organization. »
– Hugues Foulon, Orange Cyberdefense CEO and Executive Director of Strategy and Cyberdefense Activities of the Orange group

« Thanks to his experience as chief communications officer, his mastery of digital challenges, his personal credibility with the teams and his exceptional investment, Christophe Lachnitt played a decisive role in the in-depth transformation of Thales’ communications function on a global scale. » – Matt Pothecary, VP, Group Communications, Thales

« Christophe Lachnitt supported me and my team for more than a year in the integration of the largest acquisition in Worldline’s history. He helped me design and set up an organization and operating model relevant to this new context. He advised us on our branding, content production, internal communications and social media strategies, and also worked operationally in those fields. He coached several members of my team. I really appreciated his ability to support us on communications issues of all kinds and to help my team grow thanks to his empathy and efficiency. » – Sandrine van der Ghinst, Group Head of Global Communications, Worldline

« We hired Christophe Lachnitt as a consultant to act as head of Ingenico Group’s communications function over close to a year. During his tenure, he revamped the Company’s internal communications strategy, thereby contributing to the improvement of employee engagement levels in eNPS results, managed internal and external crisis communications in the wake of Covid-19, and laid the foundation (TOM, synergies…) for the combination of Ingenico Group’s and Worldline’s communications functions as part of the two companies’ merger. » – Jacques Guérin, EVP, Strategy, Transformation, HR and Communications, Ingenico Group

« Christophe Lachnitt conducted an audit of our function’s strategy, organization and operations. My team and I appreciated the fact that he gave his feedback on our strengths and areas for improvement in an objective manner without value judgement or criticism. The quality of Christophe’s listening skills and this reasoned and benevolent approach encouraged the teams’ commitment to this project and the realization of the changes we still need to make. The relevance of the 65 concrete recommendations presented by Christophe will help us a lot in this perspective. » – Marie-Cécile Lebard, Vice President of Communications and Social Responsibility, Aésio Mutuelle

« Christophe Lachnitt conducted an audit of the governance and operating model of EDF’s international communications network. The 21 recommendations he made provided us with a great framework for reinforcing and expanding our brand’s presence around the world. » – Julien Villeret, Senior EVP, Group Communications, EDF

« Christophe Lachnitt spoke to our marketing and sales teams about his optimism and resilience born out of his four confrontations with death. While this subject seemed far removed from the concerns of the participants, they greatly appreciated his authentic tone, his practical advice for their daily work, and the frankness with which he answered their questions. His speech was a real success. » – Marine Sanouiller, Marketing, Bayer

« During a seminar with my teams, Christophe Lachnitt presented the changes in customer and employee experiences brought about in B2B2C markets by the digital revolution. His presentation, which combined general analysis and concrete examples, broadened the scope of our reflection and questioned our practices. » – Agathe Sanson, VP, Group Strategic Marketing, Communications and Citizenship, CNP Assurances

« Christophe Lachnitt gave a keynote speech to Somfy managers in which he highlighted the drivers of motivation in the digital age and the importance of a manager’s role in this context. His lively and well-documented speech helped our managers become aware of these issues and understand the need to adapt their behavior. » – Christine Nast, Group Internal Communications, Somfy